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Orders
Below are some of are common questions about orders
How do I make a purchase?
Add your favorite Sparklyn products to the cart and proceed to checkout.
Enter your shipping details, choose a payment method, and place your order! 💖🌿
How do I know if my order is confirmed?
Once your order is successfully placed on the Sparklyn website, you will receive a confirmation email with the following details:
Order Number: A unique ID for your purchase.
Order Summary: Details of the items you purchased.
Billing and Shipping Information: Your entered details for verification.
Estimated Delivery Date: When you can expect your order.
💌 Didn’t Receive the Confirmation Email?
Check your spam or junk folder just in case.
Make sure you entered the correct email address during checkout.
If you still don’t see it, contact our customer support with your payment details, and we’ll be happy to assist you!
Can I change my shipping address after my order is placed?
Contact Customer Support: Reach out to us as soon as possible via live chat, email, or phone.
Provide Order Details: Share your order number and the correct shipping address.
Confirmation: Our team will update the address if the order hasn't been dispatched.
🚚 Already Shipped?
If your order has already been shipped, unfortunately, we won’t be able to change the address. In such cases, you may try contacting the courier service directly to redirect your package.
Let me know if you need assistance with anything else! 💖
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we do! Shipping rates and times vary by location, and you can view them at checkout.
When will my order be shipped?
Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days. You will receive a tracking link once your order ships.
How do I track my order?
Once your order is shipped, you will receive a tracking link via email. You can also track your order through your Sparklyn account.
How long will it take until I receive my order?
Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days. You will receive a tracking link once your order ships.